Terms and Conditions

GENERAL TERMS AND CONDITIONS

Sect. 1 Scope of validity, customer information

The following general terms and conditions (GTC) govern the contractual relationship between Heinrichshofen Verlag GmbH & Co. KG and consumers who purchase goods in our shop Heinrichshofen Verlag. The contract language is German.

Sect. 2 Conclusion of contract

(1) The offers on the internet represent a binding offer to you to buy goods.

(2) You can add one or more products into the shopping cart. In the course of ordering process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone.

Sect. 3 Customer information: Storage of the contractual text

Your order with details of the contract concluded (e.g. type of product, price, etc.) will be stored by us. We will send the GTC to you, but you can also access the GTC at any time via our website. As a registered customer you will have access to your past orders in the customer login area: buy now with payment.

Sect. 4 Customer information: Correction note

You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.

Sect. 5 Retention of title

The purchase item remains our property until full payment is made.

Sect. 6 The warranty

The warranty complies with the statutory provisions.

Sect. 7 Consumer information: Non-participation in a dispute settlement procedure

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration office (“Verbraucherschlichtungsstelle”).